Shipping Policy

Thank you for shopping with Travelo Beauty.

We are committed to delivering your order safely and efficiently across South Africa.

Shipping Locations

We currently deliver nationwide across South Africa.

Courier Partner

All orders are shipped through Aramex to ensure reliable and secure delivery.

Processing Times

Orders are typically processed within 2-5 business days after payment confirmation.

Once your order has been processed and dispatched, you will receive a shipping confirmation along with your tracking number.

Delivery Times

Estimated delivery times:

• Major cities: 8-12 business days

• Outlying areas: 8-15 business days

Please note that delivery times may vary during busy periods, holidays, or due to courier delays beyond our control.

Tracking Your Order

Every order includes a tracking number.

Once your parcel has been dispatched, you will receive tracking details so you can monitor your delivery every step of the way.

Incorrect Shipping Information

Please ensure that your shipping details are correct before placing your order.

Travelo Beauty cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

Delayed or Lost Parcels

While we work closely with Aramex to ensure timely delivery, occasional delays may occur.

If your parcel appears delayed or lost, please contact our support team and we will gladly assist you in resolving the issue.

Contact Us

If you have any questions regarding shipping or delivery, please contact our support team and we’ll be happy to assist you.